Benefits

• Reliable, protected remote connectivity
  
  Gateway functionality makes it easier for remote users to find the hosts they need—even when they’re behind firewalls or routers or that don’t have fixed or public IP addresses.
• Support for multiple platforms
  Users can connect to and manage computers running Microsoft® Windows®, Linux®, Mac OS® X Universal, or Microsoft Pocket PC operating systems.
• Efficient remote troubleshooting
  Best selling Symantec pcAnywhere™ gives technical support personnel powerful remote management and problem-solving tools. Problems can be diagnosed quickly and corrected on desktops, laptops, and servers by viewing and controlling them remotely. If necessary, users can even run crucial operating system utilities on a remote system. Robust file transfer capabilities include support for efficient batch transfers.
• Simple and quick navigation
  Users enjoy a familiar interface and automated connections.

Features

• Symantec pcAnywhere™ 12.5 employs a single setup for all supported languages.
• Lightweight Quick Connect application allows simple access to frequently used remote connections.
• Multiple monitor support allows you to specify a monitor to view or to scroll among all attached monitors on the host computer

• Supports all PC/SC-compliant smart cards.
• Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.

• IMPROVED! Use standard copy and paste commands to initiate file transfer.

• IMPROVED! A dedicated tab displays thumbnails of all active sessions when multiple sessions are open. This thumbnail view allows users to jump directly to a session by clicking on the thumbnail or by navigating with keyboard shortcuts.

• IMPROVED! Now a single host configuration can use two authentication types. For example, Microsoft® Active Directory® users and local administrators can both authenticate to the same host.

• IMPROVED! Searching for users in large Active Directory environments is less time-consuming. Users can be added directly through an edit box and validated. Local and administrator groups can be added to other authentication types.

• IMPROVED! Logging, reporting, and notification have been enhanced. FQDN of computers in session, IP addresses, logged-in user names, keyboard and mouse status changes, and additional chat conversations are also logged.